This page is not a help page, but a declaration of compliance with the General Accessibility Improvement Guideline (RGAA) 4, which aims to define the general level of accessibility observed on the website, in accordance with the regulations. This page is mandatory to comply with RGAA 4.1.

What is digital accessibility?

An accessible website is a site that enables all Internet users to access its content easily, including individuals with a disability who use specialised software programs or equipment.

An accessible website makes it possible to:

  • Browse with voice recognition systems or Braille displays (used in particular by blind or partially sighted Internet users).
  • Customise the display of the website depending on your needs (increase the size of characters, modify colours, etc.).
  • Browse without the use of a mouse, with the sole use of a keyboard or via a touch screen.

Accessibility policy of the lugdunum.grandlyon.com website

Lyon Métropole undertakes to make its Internet, intranet and extranet sites, software packages, mobile applications and digital urban furniture accessible, in accordance with Article 47 of the Law 2005-102 of 11 February 2005.

Multi-year accessibility plan

Lyon Métropole has developed its multi-year accessibility plan and action plans.

RGAA 4.1 accessibility declaration

The accessibility declaration for the lugdunum.grandlyon.com website was drawn up on 08/11/2024.
RGAA version 4.1 was used to carry out tests.

The accessibility declaration is valid from its date of publication. It must be updated:

  • on the date of a significant modification or redesign of the website in question.
  • 3 years after the date of publication of the declaration, or,
  • 18 months after the date of publication of a new version of the guidelines, for those that apply the technical method.

However, it may be advisable to update the accessibility declaration more regularly, even for the same version of the technical method, in order to highlight the efforts made and to update the percentage of criteria met.

Technology used to create the website

  • HTML5
  • CSS3
  • JavaScript

Testing environment

The content rendering tests were carried out based on the combination provided by the RGAA 4.1 reference database, with the following versions:

  • Firefox 128.4.0esr
  • NVDA 2024.4

 Tools used to assess accessibility

 The following tools were used during the assessment:

  • HeadingsMap (version : 4.8.7)
  • Web Developer (version : 3.0.1)
  • Assistant RGAA (version : 1.3.0)
  • PDF Accessibility Checker 3 (version : 3.0.7.0)

Website pages subject to compliance checks

The audit covered a sample of pages for RGAA 4.1:

Compliance status

The lugdunum.grandlyon.com website is partly compliance with the general accessibility improvement guideline (RGAA), version 4.1 due to the non-conformities and exemptions listed below.

Test results

The compliance audit carried out by the company AUSY revealed that 96 % of the RGAA version 4.1 criteria were met.

Non-accessible content

The site contains non-conformities in the following areas:

  • Mandatory elements: 1 non-conformity
  • Viewing: 2 non-conformities

Exemptions for disproportionate cost

N/A

Content not covered by the accessibility obligation

N/A

Feedback and contact

If you are unable to access content or a service, you can contact the business.onlylyon.com website manager to be directed to an accessible alternative or obtain the content in a different format:

Complaints procedure

This procedure can be used in the following case.
You gave informed the website manager of an accessibility defect that prevents you from accessing content or one of the portal services and you have not received a satisfactory response: